@charset "UTF-8";.sfs_alert{-webkit-border-radius:2px;-moz-border-radius:2px;border-radius:2px;margin-bottom:20px;padding:10px;border:1px solid transparent;vertical-align:middle;}.sfs_alert p{padding:0;}.sfs_alert p:not(:last-child){margin-bottom:5px;}.sfs_alert p:last-child{margin-bottom:0;}.sfs_alert_error{color:#a94442;background-color:#f2dede;border-color:#ebccd1;}.sfs_alert_success{background-color:#dff0d8;border-color:#d6e9c6;color:#3c763d;}.sfs_alert_info{color:#31708f;background-color:#d9edf7;border-color:#bce8f1;}.sfs_alert_warn{color:#8a6d3b;background-color:#fcf8e3;border-color:#faebcc;}.sfs_agent_status_online:after{content:"";display:inline-block;width:12px;height:12px;background:url(images/agent_status_online.gif);background-repeat:no-repeat;background-size:12px 12px;margin:0 0 0 5px;}.sfs_agent_status_offline:after{content:"";display:inline-block;width:12px;height:12px;background:url(images/agent_status_offline.gif);background-repeat:no-repeat;background-size:12px 12px;margin:0 0 0 5px;}.sfs_hidden{display:none;}.sfs_clearfix:after{display:block;visibility:hidden;float:none;clear:both;text-indent:-9999px;content:".";}.sfs-icon-spinner:before{content:"\71";}.sfs-icon-spin{display:inline-block;-moz-animation:sfs-icon-spin 2s infinite linear;-o-animation:sfs-icon-spin 2s infinite linear;-webkit-animation:sfs-icon-spin 2s infinite linear;animation:sfs-icon-spin 2s infinite linear;}@-moz-keyframes sfs-icon-spin{0%{-moz-transform:rotate(0deg)}100%{-moz-transform:rotate(359deg)}}@-webkit-keyframes sfs-icon-spin{0%{-webkit-transform:rotate(0deg)}100%{-webkit-transform:rotate(359deg)}}@-o-keyframes sfs-icon-spin{0%{-o-transform:rotate(0deg)}100%{-o-transform:rotate(359deg)}}@-ms-keyframes sfs-icon-spin{0%{-ms-transform:rotate(0deg)}100%{-ms-transform:rotate(359deg)}}@keyframes sfs-icon-spin{0%{transform:rotate(0deg)}100%{transform:rotate(359deg)}}#sfs_register_form fieldset legend,#sfs_login_form fieldset legend,#sfs_profile_editor_form fieldset legend,.sfs_form_section_heading{padding-left:1.5px;padding-right:1.5px;font-weight:bold;}#sfs_login_form .sfs-input,#sfs_profile_editor_form .sfs-input,#sfs_login_form label,#sfs_profile_editor_form label{display:inline-block;width:200px;}#sfs_login_form_wrap fieldset,#sfs_register_form_wrap fieldset{border:1px solid #eee;padding:1.387em;margin:0 0 21px;}.sfs_login_wrapper .sfs-input{margin-top:10px;}.sfs_login_wrapper label,.sfs_registration_wrapper label{font-weight:bold;}.sfs_form input.sfs-input.required,.sfs_form select.sfs-select.required{color:#000;}#sfs_ticket_wrap span.sfs-description,#sfs_item_wrapper span.sfs-description{color:#666;font-size:80%;display:block;margin:0 0 5px;font-style:italic;}span.sfs-time{display:inline;}#sfs_ticket_wrap input.sfs-input,#sfs_ticket_form_wrap input.sfs-input,#sfs_ticket_form_wrap select,#sfs_ticket_form_wrap .sfs-select-chosen{display:inline-block;width:70%;}#sfs_ticket_wrap fieldset legend{padding-left:1.5px;padding-right:1.5px;font-weight:bold;}#sfs_ticket_form_wrap fieldset fieldset{margin:0;border:none;padding:0;}#sfs_ticket_form_wrap input.error,input.error{border-width:1px;border-style:solid;border-color:#c4554e;}.sfs-field-error{display:block;margin:4px 0 0;font-size:85%;color:#c4554e;}#sfs_ticket_form_wrap fieldset{border:1px solid #eee;padding:1.387em;margin:0 0 21px;}#sfs_ticket_form_wrap{padding:0;border:none;}#sfs_ticket_form_wrap label{font-weight:bold;display:block;position:relative;line-height:100%;font-size:95%;margin:0 0 5px;}#sfs_ticket_form_wrap a.thickbox,.agree_terms{font-size:80%;font-style:italic;}#sfs_ticket_form_wrap p.checklabel{font-size:80%;font-style:italic;}#sfs_ticket_form_wrap label:after{display:block;visibility:hidden;float:none;clear:both;height:0;text-indent:-9999px;content:".";}#sfs_ticket_form_wrap span.sfs-required-indicator{color:#b94a48;display:inline;}.sfs_ticket_ajax{margin:0 8px 0 4px;position:relative;top:2px;background:none;border:none;padding:0;}#sfs_ticket_submit .sfs_ticket_ajax{display:none;position:relative;left:-35px;}.sfs-label{display:inline-block;padding:2px 8px;font-weight:bold;color:#fff;vertical-align:baseline;background-color:#999;border-radius:3px;}.sfs-label a,.sfs-label a:hover,.sfs-label a:visited{color:#fff;}#sfs_item_wrapper .left{float:left;}#sfs_item_wrapper .right{float:right;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;max-width:33%;}#sfs_item_wrapper input{font-weight:normal;}#sfs_item_wrapper{display:inline-block;margin-left:-1px;min-height:200px;width:100%;z-index:2;font-size:90%;}#sfs_item_wrapper .data_section{border-bottom:1px solid #eee;margin-bottom:10px;overflow:auto;}#sfs_item_wrapper .data_section table{margin-bottom:20px;}#sfs_item_wrapper > div{padding:0px 20px;}#sfs_item_wrapper > div:first-child{padding-top:20px;}#sfs_item_wrapper > div:last-child{border:none;padding-bottom:20px;}#sfs_item_wrapper .ticket_id{font-size:20px;font-weight:600;}#sfs_item_wrapper .ticket_main_wrapper{line-height:110%;}#sfs_item_wrapper label{display:inline-block;font-weight:bold;}#sfs_item_wrapper .ticket_main_wrapper label{display:inline-block;font-weight:bold;width:100px;}#sfs_item_wrapper .major_ticket_items label{padding-top:18px;}#sfs_item_wrapper .ticket_main_wrapper input{width:70%;}#sfs_item_wrapper .ticket_right_wrapper{margin-right:25px;max-width:33%;width:202px;}#sfs_item_wrapper .ticket_info{margin-top:5px;margin-bottom:10px;min-height:185px;}#sfs_item_wrapper .ticket_item_wrapper{min-height:125px;overflow:visible;}#sfs_item_wrapper .info_item{display:block;line-height:16px;padding-bottom:5px;}#sfs_item_wrapper .edit-item{display:none;}#sfs_item_wrapper fieldset legend{padding-left:1.5px;padding-right:1.5px;font-weight:bold;font-size:110%;padding:0px 6px 0px 6px;}#sfs_item_wrapper fieldset fieldset{margin:0;border:none;padding:0;}#sfs_item_wrapper fieldset{border:1px solid #eee;padding:1.387em;margin:0 0 21px;}#sfs_item_wrapper .sla_data{padding:0 0 15px 0;}#sfs_item_wrapper input.sfs-input{display:inline-block;width:70%;font-size:90%;font-weight:normal;}#sfs_item_wrapper .sfs-ticket-reply-head{padding-bottom:10px;}#sfs_ticket_replies ul{list-style-position:inside;list-style-type:none;}#sfs_ticket_replies label{padding-top:10px;}#new-reply{padding-top:12px;}.sfs-replies-row-actions{color:#777;font-size:12px;}.sfs-replies-row-actions a{text-decoration:none;width:auto;cursor:pointer;vertical-align:middle;}.sfs-replies-row-actions .toggle-view-reply-option-section{color:#777;}.sfs-replies-row-actions .toggle-view-reply-option-section:hover{color:#444;}.sfs-replies-row-header{clear:both;background:#f1f1f1;border:1px solid #e5e5e5;}.sfs-replies-row-header:before,.sfs-replies-row-header:after{content:'';display:table;}.sfs-replies-row-header:after{clear:both;}.sfs-replies-row-title{float:left;font-size:12px;font-weight:600;}.sfs-replies-row-title,.sfs-replies-row-actions{padding:4px;box-sizing:border-box;}.sfs-replies-row-actions{float:right;text-align:right;padding:4px;}.sfs-ticket-content-row-actions .sfs-remove-row,.sfs-replies-row-actions .sfs-remove-row,.sfs-notes-row-actions .sfs-remove-row{font-size:12px;width:auto;cursor:pointer;}.sfs_replies_wrapper:not(:first-child){margin-top:8px;}a.ticket_reply_content{cursor:pointer;}.sfs_replies_load_more{text-align:right;padding:8px;}a .sfs_action_button{font-size:10px;}@media screen and ( max-width:810px ) and ( min-width:656px ){#sfs_item_wrapper{width:600px;}}@media screen and ( max-width:656px ){#sfs_item_wrapper{margin:0;width:100%;}#sfs_item_wrapper > div:first-child{height:230px;}#sfs_item_wrapper .ticket_info{min-height:210px;}.sfs_item_info.ticket_info{position:relative;}#sfs_item_wrapper .ticket_files_wrapper{position:absolute;max-width:200px;vertical-align:top;}#sfs_item_wrapper .ticket_main_wrapper{float:none;position:absolute;left:110px;}#sfs_item_wrapper .data_section{margin-bottom:0;}#sfs_item_wrapper .ticket_id{font-size:16px;}#sfs_item_wrapper > div:first-child{height:auto;}}@media screen and ( max-width:480px ){#sfs_item_wrapper .data_section table{font-size:60%;}.sfs-replies-row-title .sfs-replies-row-actions{text-align:left;width:100%;}.sfs-replies-row-title{padding-bottom:0;}}#sfs_profile_editor_form .sfs-profile-emails{list-style-type:none;display:inline-table;margin-left:16px;}#sfs_profile_editor_form .sfs-profile-email{width:auto;}#sfs_profile_editor_form .sfs-profile-email .actions{display:none;margin-left:5px;}#sfs_profile_editor_form .sfs-profile-email:hover > span{display:inline-block;}#sfs_item_wrapper .balance{font-weight:bold;}#sfs_search_form{width:100%;margin:0 auto;white-space:nowrap;}.search-field{padding:6px 3px 6px 3px;}#sfs_search_form input[type=text],#sfs_search_form input[type=search]{font-size:larger;border:1px solid #d0d0d0;width:80%;}#sfs_search_form input[type=submit],#sfs_search_form input[type=submit]:hover,#sfs_search_form button,#sfs_search_form button:hover{position:relative;left:-4px;border:1px solid #d0d0d0;padding:6px 15px 6px 15px;font-size:larger;cursor:pointer;}.sfs-article-search-results{font-size:80%;}.sfs-article-search-results .right{float:right;cursor:pointer;}#sfs-article-results ul{list-style-type:none;}#sfs-article-list{font-weight:normal;}#sfs-article-list ul{list-style-type:disc;}.article_excerpt{display:block;padding-top:0px;}div.sfs_articles_list ul li{list-style-type:none;padding-bottom:10px;}div.sfs_articles_list ul li span{display:block;}.sfs-captcha-wrap{display:flex;align-items:center;gap:10px;flex-wrap:wrap;}.sfs-captcha-question{font-weight:600;white-space:nowrap;}.sfs-captcha-refresh{background:none;border:1px solid #ccc;border-radius:3px;padding:4px 6px;line-height:1;cursor:pointer;}.sfs-captcha-refresh:hover{background:#f5f5f5;}.sfs-captcha-answer{max-width:100px;}